and days a week). Whether your customers' requests are vital technical or informational on-call allows you to increase your availability by telephone. It therefore works with various sectors of activity: health plumbing internet etc. Clearly whether you market high-tech products or simply want to boost your customer relations on-call service by telephone adapts to your organization and its specific needs.
For a successful on-call you BTC Number Data must nevertheless consider the few preliminary investments essential for its proper functioning. must define the objective of your on-call duty by telephone. To achieve this identify your customers’ recurring needs and frequently asked questions. Secondly you will need to invest in human resources staff training and obviously in telephone infrastructure.
Be reachable at all times thanks to the interactive voice server A successful telephone call requires a team that is available trained but also supported by reliable adapted and easy-to-use tools. This is the whole objective of the Dexem interactive voice server which thanks to its adaptability and its high reliability allows you to receive process and filter calls.